Guide

Guide for suppliers of decors, floors and tiles.

How to get your catalogue into the configurators of carpenters and kitchen studios across the EU: registration, adding a decor, approval, bulk import, logo, subscription and invoices. Retailers of finished furniture (3D objects) have their own retailer guide.

1. How it works

A carpenter has the Fittle 3D configurator on their website (or on a hosted page). The customer designs a kitchen, wardrobe, living-room wall or bathroom in it and chooses front and carcass decors, floors and tiles. These come from the supplier catalogue – that is, from you. The customer sends the carpenter a quote request with the exact decor code, and the carpenter orders the material from you.

  • The catalogue is shared by all carpenters in the EU; in the configurator it is arranged supplier → category (e.g. Your brand → Wood · light). A carpenter can narrow the list of suppliers they offer in their account.
  • Every item goes through approval (we check the name, the image and that it really is a decor); after approval it reaches the configurators within minutes.
  • You manage your profile, items, import, subscription and invoices in the supplier portal at app.getfittle.com/supplier/. Portal, e-mails and invoices are in your language.
What to prepare. A list of decors with codes and names, a texture image for each (photo or scan of the sample, ideally 1,000–2,000 px, without logo or watermark) and a split into categories. For tiles also the size of one tile in cm.

2. Registration and profile

  1. Open app.getfittle.com/login/, choose the Supplier role and sign in by e-mail (we send a link) or later a password. A password is optional.
  2. Fill in the profile: company name, contact e-mail (notifications and invoices go there), website, e-mail language and billing details – name, address, country, company ID, tax ID and VAT ID if you are VAT-registered. Country and VAT ID decide the VAT on your invoices (chapter 8).
  3. We review and approve the profile, usually within one working day. You can upload decors in the meantime – they are published once both the profile and the items are approved.
  4. Upload a logo (PNG, JPG, WEBP or SVG up to 1 MB) in the profile – customers see it in the configurator when choosing your brand and in the catalogue. The logo is part of the Partner and Premium packages.

You can edit the profile and billing details at any time in the portal card Profile and billing details.

3. Adding a decor, floor or tile

In the portal click + New decor. The form has these fields:

FieldWhat to enter
TypeDecor (furniture) – fronts and carcasses; Floor; Tile (wall / floor tiles, also the width and height of one tile in cm – the configurator lays the wall tile by tile with grout); 3D object is for furniture retailers only.
Codeyour catalogue code (SKU), e.g. H1180 ST37. The carpenter sees the same code in the quote request and uses it to order – enter it exactly.
Namethe trade name, e.g. Natural Halifax Oak. Names in further languages can be added by bulk import.
Categoryfree text, e.g. Wood · light, Uni · matt, Stone. Categories form the drop-down in the configurator – use them consistently (same spelling, no typos), otherwise two categories appear.
FinishWood / texture, Matt or Gloss – affects the material's reflections in 3D.
Average colourthe colour shown until the image loads; the portal computes it from the image, you can adjust it.
ImagePNG, JPG or WEBP up to 12 MB – we shrink it ourselves and create the panel thumbnail. For wood keep the grain orientation right (vertical = along the height of the front).

After saving the item is a draft. Click Submit for approval – it becomes pending; once approved it is approved and in the catalogue. A rejection comes with a reason (e.g. missing image, not a decor, duplicate) – edit the item and submit again.

Changing an approved item. If you edit the name, category or image of an approved decor, it goes back to approval and until then the configurators show the previous version. Deleting an item removes it from the catalogue within minutes.

4. Bulk catalogue import

Do not enter dozens or hundreds of decors by hand. The portal has a Bulk import (ZIP) card: prepare an archive, run Dry run (no writes) – you get a line for every item (will be created / updated / skipped / error and why) – and then Import. The same code (SKU) means an update of the existing item, not a duplicate, so you can keep the catalogue current with the same archive (prices, names, new images).

For decors the simplest is a flat archive: catalog.csv (code, names per language, category, finish, colour) + images named by code (H1180.jpg). The detailed procedure, the CSV and product.json format, limits and error handling are in the separate import guide.

5. How the customer and the carpenter see the catalogue

  • In the configurator the customer first picks the supplier (your logo and name) and then a category; decors are tiles with a thumbnail and name. Floors are in the room section, tiles in the bathroom (wall and floor tiling, laid piece by piece according to the tile size).
  • The carpenter receives the quote request with decor codes and names; with the Premium package your logo and link are also in the quote e-mail.
  • The carpenter can tick in their account which suppliers they offer (nothing ticked = all). The more complete and clean your catalogue, the more likely they keep you enabled.
  • If your subscription ends, the items are hidden temporarily (not deleted); after activation they return within minutes.

6. Packages and subscription

Current prices are in the price list. In short: Partner (unlimited decors, floors and tiles, logo in the configurator, monthly selection statistics), Premium (plus first position in the list, logo in the carpenter's quote e-mail, live statistics and leads) and Individual (by agreement). The first five suppliers get the Partner package free for 6 months in exchange for a complete catalogue.

  • Activate the subscription in the portal card Subscription – card payment (Global Payments), the period is extended immediately. Automatic renewal can be switched on and off there too.
  • We write to you before the period ends (30, 7 and 1 day ahead). After it ends there are 14 days to renew, then the catalogue is hidden.
  • Individual agreement (board manufacturers, distributors, chains – catalogue free in exchange for selling licences to your customers): reply to our e-mail or write to info@softverova-agentura.sk.

7. Invoices

For every card payment we issue an invoice automatically and send it as a PDF to the billing e-mail (or the contact e-mail if none is set). All invoices are also in the portal card Invoices for download. The invoice is in your language, with the statutory note in Slovak and English.

8. VAT on invoices

VAT is determined by the country and the VAT ID in your billing details:

  • Slovakia – invoice with Slovak VAT (companies and non-registered customers alike).
  • Another EU state with a valid VAT ID – invoice without VAT with the note "reverse charge"; you account for VAT in your own state. We verify VAT IDs automatically in the European VIES system – the status is shown next to your billing details. If VIES is temporarily unavailable, the invoice carries VAT and we re-check when you next save your details.
  • Another EU state without a VAT ID – Slovak VAT (or the VAT of your state under the OSS scheme – always stated on the invoice).

The price list shows prices excluding VAT; the Invoices card shows the line "VAT on your invoices" so you know before paying what will be charged. We do not sell outside the EU yet.

9. Support

Write to info@softverova-agentura.sk or reply to any of our e-mails. For an import problem attach the log of the dry run (the download button is under the result).